Our Policy

We will be happy to assist you. So, if you have any questions not covered here, please send us an e-mail at our address contact@saharagift.com

All the details you need to make your decision such as dimensions or used materials, are carefully mentioned on the product page. We advise you to group your purchases in one order.

Because we take security very seriously, we offer you the safest and the most used option for payment which is Paypal. You can pay also with credit cards listed below, via a safe and secure gateway called “ClicToPay”. If the payment is accepted, you will receive an e-mail confirming your order.

We offer a worldwide free shipping using the express solution of DHL, the global market leader in logistics. Therefore, it takes generally a week to get your parcel. In case of delay, notify us by email so we can check the status of your delivery. But, be sure to indicate the complete and correct shipping address because we are not responsible for items that have not been received due to a mistaken address.

Always check your delivery upon arrival. In case of a damage, you can report the problem. Then, we will send you an address to which you should return the item properly packed within 14 business days. Once the return is accepted, we will be happy to replace the article.